Businesses Forget How to Listen to Customers
Really listening to customers is so rare today that it’s possible to gain a competitive edge just by doing it.
Businesses Forget How to Listen to Customers Read More
Really listening to customers is so rare today that it’s possible to gain a competitive edge just by doing it.
Businesses Forget How to Listen to Customers Read More
This is a photo of a jewellery store that has recently opened. What is wrong with this picture?
Is it just me, or is it becoming more and more surprising when people have particularly good manners, social skills or are thoughtful?
Whatever happened to manners and social skills? Read More
You are marketing your business far more than you might think.
Often it’s the little things that matter the most Read More
For your business to survive bumps in the road, changing markets and long-term success, an extraordinary reputation is vital. It could mean the difference between the life and death of your business.
The keys to life and death for your business Read More
My husband and I recently stayed at a beautiful resort at Palm Cove in North Queensland. Even though I was on holiday I could not help but see the resort as a great marketing case. Here’s why…
What your business can learn from a holiday resort Read More
Do you know what other people think about you?
As kids and teenagers we are taught to say, “I don’t care what other people think or say about me.” However in business that isn’t going to work very well for you.
What do people think about you? Read More
In every aspect of your business, it’s like Jerry Maguire…
Is your business like Jerry Maguire? Read More
How do you make your business newsworthy? Journalist Anthony Caruana shares some essential advice.
Making your small business newsworthy – special guest post Read More
You have just as many opportunities to create a fantastic image for your business as you have to create a poor one. This is why it’s so important to have a well thought-out marketing plan to help you along the way.
Where you could be letting your business down Read More